State Farm® Insurance Agent Nicole Guarino
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paris Wynn-Thaxton
June 25, 2024
"Best Renters policies!! LOW monthly payments, and amazing coverage. This team’s customer service is a 10/10 everytime!!"
Chris
April 17, 2024
"Always willing to take a call, and help any way they can. If you have a question they will answer with no issues and give you a response that you can understand. I will always stay with Nicole and her team."
"We appreciate you! Thank you for being a loyal policyholder… and know we so value your business!!!"
Stephen Cartee
December 15, 2023
"The staff there are very helpful and courteous."
"Thank you!!! We are grateful for your business!"
Dustin Lanier
November 2, 2023
"Best in the business."
"Thank you! You and your family are so special to us!"
X Man
October 19, 2023
"They have been my go to place for insurance since I signed up with state farm."
cb morgan
April 11, 2023
"Always excellent ! Customer service is amazing Thanks for all you do Susanna!"
Danielle D
March 25, 2023
"Nicole, can we talk? I need your help! Is there anyway to reach you before monday?"
"I’m terribly sorry that this was your experience. Any policyholder can make an appointment with me (in person, phone or via our virtual connect). Our office has a team of licensed agents as well, to assist to our fullest capability. We do support GSU and hire students/interns to answer/transfer calls. I wish you the best and thank you for the time you allowed us to service your insurance policies!"
Drew Wiggins
March 14, 2023
"I was shopping insurance recently and wasn’t really satisfied with any of the results. A friend recommended Nicole Guarino State Farm and as a last ditch effort I gave them a shot. Within a day I had an appointment with Nicole at her office. Not only did I walk out of there understanding my insurance needs better than I ever have, she helped me tailor my insurance so that it was great affordable coverage. I would highly recommend Nicole and her staff!"
"We so enjoyed and appreciated your time. Thank you for your very kind words!"
Paine Bacon
March 5, 2023
"Nicole Guarino and staff have been pleasure to work with and make you feel a part of the family. I highly recommend. Paine Bacon, CPA"
"We appreciate you! Thank you for your kind words!"
Melissa Lawson
February 26, 2023
"I thought shopping insurance was going to be huge hassle until I met Nicole and her team. I was a little confused about what I really needed as far as coverage and ask to meet with Nicole. She was extremely accommodating with my schedule. I met with Nicole and she took the time to understand my needs, explain what insurance coverage would be best for my family and discussed available discounts that State Farm offers. She and her employees were so helpful, knowledgeable and nice. So if you want to be with a reputable insurance company with outstanding customer service, I would highly recommend Nicole Guarino State Farm!"
John Flanders
December 21, 2022
"I have been a customer for 14 years, but I recently had my first claim after an auto accident. Nicole and her staff are extremely, professional, friendly and certainly went the extra mile for me during my claims process. They even called several times to make sure I was doing well and had all the necessary documents relating to the accident. Nicole Guarino's State Farm Agency is a great place to get insurance. Very helpful and professional. She cares about her clients."
Joshua McMillan
December 12, 2022
"Location definitely made shopping around hassle free. Called and gave my info, within minutes I had a quote, that knocked other competitors out of the water. Location provided great customer service, and everyone I encountered was extremely friendly. Definitely earned a lifetime customer."
Dr. Jason Ryan
October 3, 2022
"Nicole and staff are so fantastic to work with. We have had several questions about out of town insurance on some property and their prompt responses and helpful tips to implement and ask along the way, have helped save both time and money. Attention to detail, clarity and making sure we fully understand everything is a top priority to her."
Shannon Ramsey
September 16, 2022
"Great folks and service. They helped me get a policy for my son when another agency couldn’t. Thankful for them."
Brenda J Moss
September 15, 2022
"I always experience exceptional customer service! I was very impressed that Peyton took the time to contact me concerning an increase in my car insurance policy. I could feel the smile through the phone although I couldn't see her. Thank you so much!"
Isaac Partlow
September 12, 2022
"I have nothing but great things to say about this State Farm office. Nicole is always helpful and has an experienced and trained team that never makes me feel like a burden with any question. I would highly recommend based on the exceptional level of service I have received from each agent in Nicole’s office."
Randall Norman
September 4, 2022
"Nicole and her staff are simply AWESOME! Anytime I call, the phone doesn’t ring twice before someone answers and provides the best customer service anywhere around. It’s the same level of service when you go to their office. You’ll see all of them stand up and greet you with the biggest smiles on their faces. They helped me with any and all available discounts and have saved me a great deal of money over the years. They even walked me through a claim, explaining every step along the way. I’m so happy I switched carriers when I did. Thank you Nicole Guarino and staff! I’ve since moved away from physically being able to walk in the office, but I’d never give up on the customer service I’ve continuously received over the last years!"
"Thank you so much Mr. Randall! You know we appreciate you!"
Christopher McMurtry
August 31, 2022
"I've been a customer since Day 1. I've had nothing but great assistance when I've needed to update any of my information. When I got divorced they made the process of updating my account super easy. Same with when I got re-married, super easy process updating everything. I highly recommend!"
Luis Alfredo Vazquez
August 17, 2022
"Excelente cervicio"
"Muchísimas gracias"
Andrea Burnside
August 12, 2022
"My husband has had insurance with State Farm for 35 years. I decide to give them a try only to find out I would save $700. Thank you so much Nicole and Mark Guarino and your helpful staff"
Thomas McKeithen
August 9, 2022
"Hands down best customer service when it comes to insurance in the boro’. Nicole and her staff are top notch and always so friendly and helpful. Their expertise and knowledge have helped save money on home and auto insurance!"
"Thank you so much for your kind words! We appreciate you!"
Kathy Daniel
July 15, 2022
"I love this office because everyone is so helpful and very knowledgeable. I very good attitudes with awesome service."
Zeni
July 15, 2022
"Amazing customer service; Amanda was great"
Angela Daniel
July 15, 2022
"Extremely knowledgeable,friendly staff. Would recommend to anyone looking for insurance they are amazing. Especially Mrs. Douglas"
"Thank you for your kind words!"
Kelly
June 8, 2022
"Best agent in the boro to use"