Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Drew Wiggins

March 14, 2023

5  out of  5 rating by Drew Wiggins
"I was shopping insurance recently and wasn’t really satisfied with any of the results. A friend recommended Nicole Guarino State Farm and as a last ditch effort I gave them a shot. Within a day I had an appointment with Nicole at her office. Not only did I walk out of there understanding my insurance needs better than I ever have, she helped me tailor my insurance so that it was great affordable coverage. I would highly recommend Nicole and her staff!"

Paine Bacon

March 5, 2023

5  out of  5 rating by Paine Bacon
"Nicole Guarino and staff have been pleasure to work with and make you feel a part of the family. I highly recommend. Paine Bacon, CPA"

Melissa Lawson

February 26, 2023

5  out of  5 rating by Melissa Lawson
"I thought shopping insurance was going to be huge hassle until I met Nicole and her team. I was a little confused about what I really needed as far as coverage and ask to meet with Nicole. She was extremely accommodating with my schedule. I met with Nicole and she took the time to understand my needs, explain what insurance coverage would be best for my family and discussed available discounts that State Farm offers. She and her employees were so helpful, knowledgeable and nice. So if you want to be with a reputable insurance company with outstanding customer service, I would highly recommend Nicole Guarino State Farm!"

Danielle D

February 24, 2023

1  out of  5 rating by Danielle D
"Nicole Guarino has never once been in the office or called me or have I seen her in the eight years that I have been with her. They always make excuses and tell me it’s a corporate thing and then when I called corporate office, they say it is a branch thing or a local thing that I need to speak with my agent. I have never been able to get a hold of my agent in eight years and I’m fed up. They have lied to State Farm corporate office about phone calls and other things. They have a high turnover rate seems like every time I call there is a new person that I’ve never talk to her met, or spoke with before I just would not recommend her at all like I had moved from her to have somebody that I had to have a rapport with and not somebody that just wants to take my money."

John Flanders

December 21, 2022

5  out of  5 rating by John Flanders
"I have been a customer for 14 years, but I recently had my first claim after an auto accident. Nicole and her staff are extremely, professional, friendly and certainly went the extra mile for me during my claims process. They even called several times to make sure I was doing well and had all the necessary documents relating to the accident. Nicole Guarino's State Farm Agency is a great place to get insurance. Very helpful and professional. She cares about her clients."

Joshua McMillan

December 12, 2022

5  out of  5 rating by Joshua McMillan
"Location definitely made shopping around hassle free. Called and gave my info, within minutes I had a quote, that knocked other competitors out of the water. Location provided great customer service, and everyone I encountered was extremely friendly. Definitely earned a lifetime customer."

Dr. Jason Ryan

October 3, 2022

5  out of  5 rating by Dr. Jason Ryan
"Nicole and staff are so fantastic to work with. We have had several questions about out of town insurance on some property and their prompt responses and helpful tips to implement and ask along the way, have helped save both time and money. Attention to detail, clarity and making sure we fully understand everything is a top priority to her."

Shannon Ramsey

September 16, 2022

5  out of  5 rating by Shannon Ramsey
"Great folks and service. They helped me get a policy for my son when another agency couldn’t. Thankful for them."

Brenda J Moss

September 15, 2022

5  out of  5 rating by Brenda J Moss
"I always experience exceptional customer service! I was very impressed that Peyton took the time to contact me concerning an increase in my car insurance policy. I could feel the smile through the phone although I couldn't see her. Thank you so much!"

Isaac Partlow

September 12, 2022

5  out of  5 rating by Isaac Partlow
"I have nothing but great things to say about this State Farm office. Nicole is always helpful and has an experienced and trained team that never makes me feel like a burden with any question. I would highly recommend based on the exceptional level of service I have received from each agent in Nicole’s office."

Randall Norman

September 4, 2022

5  out of  5 rating by Randall Norman
"Nicole and her staff are simply AWESOME! Anytime I call, the phone doesn’t ring twice before someone answers and provides the best customer service anywhere around. It’s the same level of service when you go to their office. You’ll see all of them stand up and greet you with the biggest smiles on their faces. They helped me with any and all available discounts and have saved me a great deal of money over the years. They even walked me through a claim, explaining every step along the way. I’m so happy I switched carriers when I did. Thank you Nicole Guarino and staff! I’ve since moved away from physically being able to walk in the office, but I’d never give up on the customer service I’ve continuously received over the last years!"

Christopher McMurtry

August 31, 2022

5  out of  5 rating by Christopher McMurtry
"I've been a customer since Day 1. I've had nothing but great assistance when I've needed to update any of my information. When I got divorced they made the process of updating my account super easy. Same with when I got re-married, super easy process updating everything. I highly recommend!"

Luis Alfredo Vazquez

August 17, 2022

5  out of  5 rating by Luis Alfredo Vazquez
"(Translated by Google) excellent service (Original) Excelente cervicio"

Andrea Burnside

August 12, 2022

5  out of  5 rating by Andrea Burnside
"My husband has had insurance with State Farm for 35 years. I decide to give them a try only to find out I would save $700. Thank you so much Nicole and Mark Guarino and your helpful staff"

Thomas McKeithen

August 9, 2022

5  out of  5 rating by Thomas McKeithen
"Hands down best customer service when it comes to insurance in the boro’. Nicole and her staff are top notch and always so friendly and helpful. Their expertise and knowledge have helped save money on home and auto insurance!"

Kathy Daniel

July 15, 2022

5  out of  5 rating by Kathy Daniel
"I love this office because everyone is so helpful and very knowledgeable. I very good attitudes with awesome service."


July 15, 2022

5  out of  5 rating by RedZeni
"Amazing customer service; Amanda was great"

Angela Daniel

July 15, 2022

5  out of  5 rating by Angela Daniel
"Extremely knowledgeable,friendly staff. Would recommend to anyone looking for insurance they are amazing. Especially Mrs. Douglas"


June 8, 2022

5  out of  5 rating by Kelly
"Best agent in the boro to use"

Ashley Harrison

June 6, 2022

1  out of  5 rating by Ashley Harrison
"Just canceled my policy. I got a bill that had an extra 14.xx on it. No it's not much, but the fact the one agent basically said " well, I'm not sure what happened when you where filling out the information. If you didnt have a policy with auto it would have automatically been checked as no. It's only this one time payment." It was already no. So why was it put as yes in my policy? If you're going to hold your customers responsible for a glitch in your system, Id hate to see what would have happened if I actually had to file a claim."

Della Reese

December 16, 2021

5  out of  5 rating by Della Reese
"Praise the LORD! I enjoy going there. They are so helpful and don't mind answering my questions. I have my home, two cars and a truck insured with them. I highly recommend them."

Jessica Anderson

December 14, 2021

5  out of  5 rating by Jessica Anderson
"Always willing to help. They do everything they can to make you happy as a customer"

Shannon Brunson

July 5, 2021

5  out of  5 rating by Shannon Brunson
"Moving back to Georgia in 2009 in need of home owners insurance with other needed coverage. Joining a professional group where unknowingly met Nicole who was able to assist me with meetting those needs. I have been extremely pleased with the the staff and the outstanding customer service. Amanda Carr has gone above and beyond thru the years to identify my changing needs and assisting me with achomplishing them. I highly recommend."

Clinic Administrator

June 24, 2021

5  out of  5 rating by Clinic Administrator
"I have had State Farm Insurance since I started driving in the 1970s. I have moved around the Eastern part of the United States several times during my 40 years of driving, and I have changed State Farm agents with each move, but I have always kept my insurance with State Farm. Some agents were unquestionably better than others but State Farm has always maintained their high standards of customer service. When I moved to Statesboro it was once again time to find a new State Farm agent. After asking around about which agent was best, I chose Nicole Guarino and her team. I have never been disappointed in that decision. Nicole and her team may the best I have ever dealt with. The staff in Nicole’s office are always courteous, helpful, and professional. Most importantly, they have always made me feel like they represented me and looked out for my best interest rather than just representing State Farm. When they have noticed ways that I could save a few dollars they have brought it to my attention. I suppose there are other insurance companies that could provide me with cheaper insurance but I am a firm believer in the adage, “you get what you pay for”. Saving a few dollars each month may seem worth it to some but if there is an accident those few dollars could disappear quickly taking thousands more with them. I will stick with Nicole Guarino and her team. They have always looked out for me and they have always been there when I needed them."

alexander Gomez

June 18, 2021

5  out of  5 rating by alexander Gomez
"Great experience! Payton is the bomb and was super patient and professional. Great business all around but she took it above and beyond!"